FAQs

About Presets

  • These presets have to be used in Lightroom (Desktop or Mobile) and Photoshop. An installation guide is included in the product.

  • These presets have been meticulously tested on a wide variety of images, including those with different lighting conditions, colors, and compositions.

    However, depending on the light conditions of your images, your camera settings and personal style, these presets may need to be slightly adjusted.

  • Yes. These presets are compatible with JPG, DNG and RAW Images, although it is highly recommended to apply these presets in RAW images for a better experience.

  • Think about the mood you want to create! Each preset is designed to create a different feeling.

    • The Classic Preset brings out vibrant, rich colors for a lively look. 

    • The Retro Preset adds a softer feel with subtle grain for a nostalgic, vintage vibe. 

    • The Kodak preset captures the timeless character of Kodak film, giving your photos a warm, classic film-camera style.

  • Absolutely. They're a starting point — you can always tweak settings to match your exact style.

  • I’m sorry, but I cannot accept returns or exchanges on digital products. However, if you have any issues with your order, please don’t hesitate to contact me—I’ll be more than happy to help!

About Photography Prints

  • Yes! If you’re looking for a custom print size, just let me know what you have in mind, and I’ll take care of the rest! Please feel free to send me a message here.

  • Yes! Just let me know which photo you’d like, and I’ll make it available as a print for you. Please feel free to send me a message here.

  • No worries! Just get in touch with me here, and we can figure out the perfect print and size together.

Orders & Shipping

  • I currently ship to most countries across Europe, as well as the USA, Canada, China, Hong Kong, Macau, Taiwan, South Korea, Japan, Singapore, New Zealand, and Australia.

    Please note that I do not ship to the following countries at this time: Albania, Andorra, Belarus, Bosnia and Herzegovina, Georgia, Gibraltar, Iceland, Kazakhstan, Kosovo, Montenegro, Romania, Russia, San Marino, Serbia, Ukraine, and Vatican City.

  • Delivery time includes both production and shipping, and begins after order confirmation.

    • Production time: 1–4 business days

    • Shipping time: 7–10 business days (after dispatch)

    • Estimated total delivery time: 8–14 business days

    Please keep in mind that delivery times can vary depending on your location and local courier services. I recommend tracking your shipment closely, especially if customs clearance might cause delays. If your package seems delayed, it could be held at customs—please contact your local courier or customs office for more information.

  • I partner with Prodigi, a high-quality production and fulfillment service, to make sure your order is crafted with care and meets my standards.

    Because Prodigi focuses on quality and custom production rather than mass manufacturing, delivery can take a little longer than on other platforms. I believe this extra time is worth it to provide you with products you’ll truly love!

    Thank you so much for your patience and understanding.

  • Yes! Every order comes with tracking. As soon as your order is dispatched from our production partner, Prodigi, you’ll get a tracking number by email so you can easily follow its journey until it reaches you.

Payments & Refunds

  • I accept payments via Visa, Mastercard, American Express, and PayPal.

    You can pay securely using your credit or debit card through Stripe, or by logging into your PayPal account at checkout.

  • Yes, your payment is completely secure. I use Stripe and PayPal, both trusted and widely used payment platforms.

    Stripe uses advanced encryption and tokenization to securely process credit and debit card payments, so your sensitive information is never seen or stored by me. PayPal also offers a secure gateway, letting you pay without sharing your financial details directly.

    With both options, your data is protected and your privacy is fully maintained throughout the transaction.

  • If you need to cancel or change your order, please reach out to me within 24 hours of placing it—before production starts—and I’ll do my best to help.

    Since orders are processed quickly, modifications can only be made in the first few hours. So don’t hesitate to get in touch soon!

  • I don’t accept returns for unwanted items, but if your order arrives damaged or incorrect, please reach out to me. I’ll need photos of the damage, the package label, and your order invoice to investigate and make things right.