Order & Shipping
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I currently ship to most countries across Europe, as well as the USA, Canada, China, Hong Kong, Macau, Taiwan, South Korea, Japan, Singapore, New Zealand, and Australia.
Please note that I do not ship to the following countries at this time: Albania, Andorra, Belarus, Bosnia and Herzegovina, Georgia, Gibraltar, Iceland, Kazakhstan, Kosovo, Montenegro, Romania, Russia, San Marino, Serbia, Ukraine, and Vatican City.
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Delivery time includes both production and shipping, and begins after order confirmation.
Production time: 1–4 business days
Shipping time: 7–10 business days (after dispatch)
Estimated total delivery time: 8–14 business days
Please keep in mind that delivery times can vary depending on your location and local courier services. I recommend tracking your shipment closely, especially if customs clearance might cause delays. If your package seems delayed, it could be held at customs—please contact your local courier or customs office for more information.
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Yes! Every order comes with tracking. As soon as your order is dispatched from our production partner, Prodigi, you’ll get a tracking number by email so you can easily follow its journey until it reaches you.
Payments & Refunds
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I accept payments via Visa, Mastercard, American Express, and PayPal.
You can pay securely using your credit or debit card through Stripe, or by logging into your PayPal account at checkout.
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Yes, your payment is completely secure. I use Stripe and PayPal, both trusted and widely used payment platforms.
Stripe uses advanced encryption and tokenization to securely process credit and debit card payments, so your sensitive information is never seen or stored by me. PayPal also offers a secure gateway, letting you pay without sharing your financial details directly.
With both options, your data is protected and your privacy is fully maintained throughout the transaction.
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If you need to cancel or change your order, please reach out to mewithin 24 hours of placing it—before production starts—and I’ll do my best to help.
Since orders are processed quickly, modifications can only be made in the first few hours. So don’t hesitate to get in touch soon!
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I don’t accept returns for unwanted items, but if your order arrives damaged or incorrect, please reach out to me. I’ll need photos of the damage, the package label, and your order invoice to investigate and make things right.